Propane Emergency Operations for Winter Storm Fern

Emergency Operations: NC Discount Propane will not be accepting any new customers until we are back in the clear on the other side of this winter storm named Fern.

We are only accepting delivery requests from our existing customers only and we cannot be certain of how long it will take to resupply new orders for existing customers.

We are now under Emergency Operation conditions.

All existing NC Discount Propane that customers are also notified we are no longer under normal operating conditions and cannot assure new deliveries will take place within seven business days, although many will, and we will work hard to deliver your propane requests as soon as possible.

Please monitor the weather and your propane tank levels closely and place your new orders for delivery when your tanks are between 40 & 60% by emailing bill@ncdiscountpropane.com

Do not let your tanks get anywhere near 20% before ordering for safety reasons. Please place your propane delivery requests by emails to bill@ncdiscountpropane.com you should get an email response within hours, follow up with us if the confirm email does not reach you.

Please include your accurate current tank level with all emailed propane delivery requests.

Propane Standby generators, dual heat systems, & firelog use are likely to spike in these red zones on the weather map forecast provided above, while propane deliveries may slow or be halted until the roads are safe for the trucks and drivers.

If your tank gets low while awaiting resupply from our NC Discount Propane suppliers, try to conserve. If you can get delivery faster through a local company, do what you need to do to fill your tanks and let us know so we can reroute.

We want everyone to do what you need to do to stay safe and warm. Some of your local backup propane companies may be able to reach you faster than our suppliers. In any disaster situation, get propane any way you can just like during Helene.

At the time of this message, we expect all of our active propane orders placed on or before Jan 16 to be filled before the ice falls Sat Jan 24 except one order that is on schedule for next week.

Some active orders placed Jan 17 through now may be filled before the storm, but many will be scheduled for the first of next week, depending on weather and road conditions.

Please notify bill@ncdiscountpropane.com immediately if your tank reaches 15% or below while awaiting a delivery through us. Please notify us if you get a delivery through another source.

Please make sure you have backup heating and power contingency plans, focus on safety, and make sure you have battery backup, smoke, and carbon monoxide alarms and monitors.

Some of the forecasts believe parts of NC could get half an inch to an inch of ice, which would be considered a catastrophic storm.

While we hope and pray that does not happen, in the past such storms have knocked out power for weeks and resulted in many injuries and deaths for people who got out on the dangerous roads, were hit by falling trees, were poisoned by carbon monoxide, or set their house on fire trying to stay warm.

Please use the remaining time before this storm to check your propane tank levels, stock up on essentials, have backup safety and heat plans and materials in place, and notify friends and family of your situation.

There are many resources on the Internet and social media providing you with information to help you prepare for and get through a dangerous ice storm. We recommend you take the time you have left to access that information and put it to good use.

NC Discount Propane has some backup power and plans to try to stay in operation as long as possible. We will do all we can to help our customers during this storm.

May God bless and protect you all.

Bill

NCdiscountPropane(dot)com