Severe Problems With Amerigas Supplier

NC Discount Propane has formed to provide our 600+ propane tank-owning customers with better prices and service, while working hard to shield our clients from the many problems with propane suppliers 95% of the time.

Unfortunately, we need to advise all of our customers that behind the scenes, there are very serious problems emanating from our main supplier Amerigas, and while deliveries of our $1.99/gallon propane are continuing slowly for now, it is uncertain if we will be able to sustain into the summer. Some of these problems are so severe that we are becoming uncertain if we can continue to protect our customers from them.

We are withholding all details in the hope that Amerigas will deliver to our customers more promptly and honor every gallon of our bulk fixed-price agreement through the warmer season ahead.

Our propane tank, appliance sales, and suppliers are fine and continuing without issues.

However, we are letting our customers know that we are experiencing mistreatment by Amerigas and that we intend to start discussions with other suppliers in the spring. For now, we will not be accepting any new customers and we ask that our existing customers withhold new propane orders until tanks cross below 30%.

We also encourage each current NC Discount Propane customer to check with smaller, family-owned propane companies like Holding Oil, Payne Oil, & Dickenson to compare their current prices for tank-owning customers and to have a backup company to rely on should Amerigas further violate our agreements or attempt to take down your favorite propane co-op.

Our customers are our top priority. We want to stay in business and continue to save money for and serve NC propane consumers. We are doing our best to mitigate these problems and find constructive solutions going forward.

Please allow us all the patience, time, support, and understanding you can as we try to save NC Discount Propane and protect our customers, while closely monitoring your tank levels and having a backup supply plan in case we have to fire Amerigas as our main supplier for our savings group.

Sincerely,

Bill Gheen

919-263-9061

NC Discount Propane

Bill@ncdiscountpropane.com